Terms and Conditions
1. Introduction Welcome to AbroadWheels ("Company," "we," "our," or "us"). By using our services, you agree to abide by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our services.
2. Service Description AbroadWheels provides vetted drivers for individuals traveling abroad. We strive to ensure that the drivers we connect you with are professional and reliable. However, we do not directly employ these drivers and act solely as a facilitator between customers and independent drivers.
3. Limitation of Liability While we take measures to vet our drivers, we are not responsible for any incidents, including but not limited to:
- Accidents or vehicle-related issues
- Theft, loss, or damage to personal belongings
- Misconduct or behavior of the driver
- Delays, missed flights, or other inconveniences
By using our service, you agree that AbroadWheels is not liable for any issues that may arise during your trip.
4. Refund Policy We understand that travel plans can change. We offer refunds under the following conditions:
- If the assigned driver is not available at the agreed time and location.
- If you cancel your booking within the specified refund period (as detailed in our cancellation policy).
Refunds will not be provided for dissatisfaction with the driver or service, unless explicitly stated in our refund policy.
5. User Responsibilities As a user of our service, you agree to:
- Provide accurate and complete information when booking a driver.
- Treat drivers with respect and follow all local laws and regulations.
- Use the service in a lawful manner and not engage in any fraudulent activity.
6. Indemnification You agree to indemnify, defend, and hold harmless AbroadWheels its affiliates, officers, directors, employees, and agents from any and all claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of our services.
7. Force Majeure AbroadWheels shall not be held liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, government regulations, natural disasters, war, cyberattacks, or transportation disruptions.
8. Dispute Resolution & Arbitration Any disputes arising from these Terms shall be resolved through binding arbitration in [Your Jurisdiction] and governed by the rules of [Arbitration Body]. Both parties waive their right to a trial by jury or participation in class action lawsuits.
9. No Guarantee of Availability [Your Company Name] does not guarantee continuous, uninterrupted, or error-free service. We reserve the right to suspend or terminate services at any time for maintenance, security, or operational reasons.
10. Driver Liability Disclaimer Drivers are independent contractors and not employees of [Your Company Name]. We are not responsible for their actions, behaviors, or conduct. Any disputes with a driver must be resolved directly between the customer and the driver.
11. Data & Privacy Protection We collect and process user information in accordance with our Privacy Policy. By using our service, you consent to the collection, use, and sharing of your data as outlined in our Privacy Policy.
12. Changes to Terms We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated Terms.
13. Governing Law These Terms shall be governed by and construed in accordance with the laws of AbroadWheels.
14. Contact Information For any inquiries or concerns regarding these Terms, please contact us at: [Your Contact Information]
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.